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Between $65k and
Per Year
Position range in Anne Arundel Workforce Region $56k - $172k Per Year
General Manager (GM) WaWa Easton Occupation: General and Operations Managers
Location: Millersville, MD - 21108 Positions available: 1
Job #: 1348554
Updated: 6/8/2021 Expires: 6/7/2021
Source: MWEJobs Site: MWEJobs

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Job Requirements
Job Properties
Job Description
Job Summary: The General Manager (GM) is responsible for management of the entire store operation. The GM will lead the management team to ensure execution of organizational objectives, initiatives, and achievement of store and profit goals. Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. Manages the fuel offer where applicable. The GM is responsible for customer and associate satisfaction, brand standards, and profitability. The GM will select, develop and effectively lead a highly engaged team
Principal Duties:
1. Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan. Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. Manage financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals. Ensure execution of all plans. 2. Analyze income statement and utilize reports to ensure store’s profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures.
3. Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues.
4. Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs. Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance. Report and document all customer and associate incidences in the appropriate time frame. Ensure compliance to all federal and local laws and to all company policies and procedures.
5. Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated and sustained. 6. Ensure a positive shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all customers.
7. Responsible for staffing the store appropriately to cover the customer and business demands of a 24/7 business. Proactively identify hiring needs across the store. Share responsibilities for interviewing candidates by following a standard procedure. Consult with store management team in order to make final hiring decisions.
8. Allocate resources, prioritize and delegate work, and effectively manage time through efficient scheduling and usage of labor hours
{W0010304.1}Preceding job description has been designed to indicate the general nature and level of work performed by
associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of associates assigned to this job.
9. Allocate appropriate and adequate resources necessary for effective training execution as designed. Validate that all associates are trained to perform their jobs safely, effectively and to provide great customer service. Conduct all aspects of management training. Oversee and monitor the effective training of all associates to ensure proficiency of skills.
10. Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment. Value store associates through celebration and recognition.
11. Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities). Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions. 12. Build relationships with community partners to connect the store with its community. Use working knowledge of organization’s support structure to develop support network and make business connections. Proactively leverage tools, resources and information throughout the organization.
Essential Functions:
1. Ability to work well individually as well as in a team environment
2. Excellent oral and written communication skills
3. Excellent customer service skills
4. Ability to work with little or no supervision
5. Detail oriented and excellent organizational skills
6. Excellent analytical, critical thinking and problem solving skills
7. Ability to handle multiple projects simultaneously and independently
8. Excellent interpersonal skills
9. Proven self-starter with demonstrated ability to make decisions
10. Excellent leadership skills
11. Understanding of store finances and awareness of impact to business
12. Availability to work all shifts, weekends, and holidays, based on business needs
13. Ability to learn and utilize the store’s technology
Basic Qualifications:
1. Bachelor’s degree in Business or related field preferred
2. Experience leading, developing and selecting teams
3. Experience effectively implementing change and demonstrated results in execution
4. Leadership experience in a fast-paced retail, food service, or fuel environment preferred
5. Proven and consistently demonstrated skills in the following:
o Exceptional Customer Service
o Relationship Building
o Effective Communication
6. Ability to relocate as needed preferred

Employer Research
Location/Work Site Information
Compensation and Hours
Salary Range: $65,000.00 - $85,000.00 Year DOE (Depends on Experience) 401K, Dental, Life Insurance, Medical, Profit Sharing, Stock Options, Tuition Assistance, Vacation, Vision Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Day Shift
Evening/Swing Shift
Night/Graveyard Shift
Night/Graveyard Shift
Rotating Shift
Split Shift
Split Shift
Flexible Shift
Hours per Week:
Hours Not Specified

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Work Experience
Education and Training
Skills Required
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Other Skills
Special Software/Hardware skills needed: No

Occupation Information
  General and Operations Managers
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Jobs Available

This section shows the number of job openings and green jobs advertised online in Anne Arundel County, MD for General and Operations Managers and for the related occupational group of Management Occupations on June 18, 2021 (Jobs De-duplication Level 2).
Occupation Job Openings Green Job Count
General and Operations ManagersOccupation is in National High Growth industry 110 0
Management Occupations 959 18
Occupation is in National High Growth industry
There were 110 job openings and 0 green jobs advertised online in Anne Arundel County, MD for General and Operations Managers on June 18, 2021. There are also 959 job openings and 18 green jobs advertised online for the related occupation group of Management Occupations in Anne Arundel County, MD on June 18, 2021.
Source: Online advertised jobs data

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Nature of the Work

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